Privacy Policy

Effective Date: 05/06/2020

At Eagle Mountain Air Conditioning & Heating, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services. By using our site or providing your information to us, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, mailing address.
Service Details: Information about your HVAC service needs or project inquiries.
Website Usage Data: IP address, browser type, device information, pages visited, and time spent on the site (collected via cookies or analytics tools).
Communication Records: Emails, messages, or phone calls with our team.

2. How We Use Your Information

We use the information we collect to:

Provide HVAC services, estimates, and customer support.
Respond to your inquiries or service requests.
Improve our website, services, and customer experience.
Send important updates, appointment confirmations, or promotional offers (if you opt-in).

3. Information Sharing

We do not sell, trade, or rent your personal information to others. We may share your data with trusted third-party service providers who help us operate our website or perform business functions (such as scheduling software or payment processing), but only to the extent necessary and with appropriate privacy safeguards.

We may also disclose your information when required to do so by law or in response to legal requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your experience, understand how visitors interact with our site, and improve functionality. You can choose to disable cookies through your browser settings, though this may affect how our site functions.

6. Your Choices and Rights

You may contact us at any time to:

Request access to the personal information we hold about you.
Update or correct your information.
Opt out of receiving marketing emails or texts.
Request deletion of your data, where applicable.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Eagle Mountain Air Conditioning & Heating
Eagle Mountain, Utah
Phone: (801) 407-9891
Email: [email protected]
Website: https://eaglemountainairconditioningheating.site/